MERCURE HAI PHONG, Hai Phong – A Smart Stay in the City
About the Hotel
Rooms & Apartments
Mercure Hai Phong offers 176 guest rooms and 57 serviced apartments with city views. Rooms include 43-inch LG TVs, minibars, and complimentary WiFi. Apartments feature fully-equipped kitchens, washing machines, and separate living areas. The Presidential Suite spans 135 square meters with panoramic city views and access to the Privilege Lounge on the 27th floor.
Dining Options
Flame Grill & Bar serves international cuisine and Vietnamese specialties, including flame-grilled meats and seafood. Cuppa Gourmet Café offers coffee, tea, pastries, and Korean bingsu. Sky28 Bar & Dining on the 28th floor provides 360-degree city views. Breakfast buffet is available daily from 6:00 to 9:00 (until 10:00 on weekends).
Leisure Facilities
The 28th-floor rooftop infinity pool offers city views and hosts BBQ parties. Bloom Spa has six treatment rooms named after Vietnamese flowers, offering massages with signature oils. The fitness center includes Peloton bikes and Technogym equipment. All facilities are complimentary for in-house guests.
Location & Access
Mercure Hai Phong is 1 km from Hai Phong city center and 10 km from Cat Bi International Airport. Nearby landmarks include Hang Kenh Communal House (0.5 km), Chua An Da (0.5 km), and Den Tien Nga (1 km). The hotel is Accor Group's first international property in Hai Phong.
Services & Events
Privilege Lounge access includes afternoon tea and evening drinks for eligible guests. Meeting rooms include Le Chan Ballroom (capacity 315) and An Bien Rooms (divisible into four sections). Business center offers printing, photocopying, and Mac workstations. Event catering services are available for off-site functions.
Choose the Room
Check Dates & Room Rates
Getting around
All Transportation Options at a Glance
Amenities
General
- Non-smoking rooms
- Free Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Locker room
- Lift
- Currency exchange
- Coffee shop
- Smoke detectors
- Electric vehicle charging station
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
Guest Parking
- Electric kettle
- Cookware/ Kitchen utensils
Services
- Paid airport shuttle
- Valet parking
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Poolside snack bar
- Dinner
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Baby pushchair
- Children's buffet
- Kids club
Spa & Leisure
- Rooftop pool
- Beach umbrellas
- Sun loungers
- Leisure/ TV room
- Spa & wellness centre
- Sauna
- Full body massage
- Pool with view
Room features
- Wi-Fi in rooms
- Air conditioning
- Mini-bar
- Soundproofed rooms
- Sitting area
- Terrace
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Washing machine
- Free toiletries
Self-catering
- Electric kettle
- Cookware/ Kitchen utensils
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
Location
Guest Ratings & Reviews
The hotel's location was very convenient for us, close to our relatives, and the staff were friendly and helpful. However, the rooms were small and not very comfortable due to the tight space between the beds and cupboards. The dining experience was below expectations, but the service made up for some of the shortcomings.
My stay at the hotel was mixed. The king-size bed in the room was very comfortable, but the room itself was small, making it inconvenient for two people. The lack of an extra access card was frustrating as it restricted independent movement. However, the service was friendly, and the staff even offered to change our room. The location was convenient for work, but not particularly close to amenities. The dining options were good with a variety of choices, although some felt overpriced.
The room was great, huge, clean, with a small walk-in closet and coffee machine. However, the room is incredibly small and grossly inconvenient, even for two fit and BMI-conforming people as the gap between cupboards and beds is around 30cm or less.
My stay at the hotel was a mixed experience. The rooms, though small, were clean and comfortable with a very cozy king-size bed. The service was exceptional, but there were some missed opportunities like not confirming parking needs. The location was decent, but not particularly close to major attractions. The dining options were varied and satisfying, although prices were a bit high for some items. The facilities were well-maintained and added to the overall comfort of the stay.
I had a mixed experience at the hotel. The rooms were beautiful and had everything we needed, but they were too small for our liking. On the upside, the service was incredibly helpful and polite, although they could have been a bit more proactive in asking about parking. The location was good, close to the city center, but not really near any attractions. The dining options were overpriced, but the main restaurant had reasonable offerings. Lastly, the facilities were satisfactory, but nothing out of the ordinary.
My stay at the hotel was a mixed experience. The rooms, although clean and comfortable, felt incredibly small and inconvenient, even for two people. The service was pleasant, but there were missed opportunities like not asking about parking needs. While the location was convenient for work, it wasn't particularly close to major attractions. The dining options were good with a variety, but the prices seemed a bit high. The facilities overall were satisfactory, providing a decent stay despite some drawbacks.
I found the hotel to be clean, functional, and comfortable, but it was a bit inconvenient to have only one card for the room. The staff was uniformly pleasant and provided exceptional service. The location was good, although not very close to major attractions. The dining options were varied, but the prices were on the higher side.
Staying here was a mixed experience. The hotel had everything we needed in a beautiful setting, but some room aspects were a bit inconvenient. The service was fantastic, with friendly and helpful staff, but the location was not very central. The dining options were reasonable but slightly overpriced. Overall, a good stay with some minor drawbacks.
The hotel had beautiful rooms with everything we needed, but the small size and inconvenience were a downside. The service was exceptional and helpful. The location was excellent, but not very near to attractions. The dining was reasonable but slightly overpriced. The facilities were great overall.
My stay at the hotel was a mixed experience. The rooms, though quite nice, had some inconveniences like a huge stain on the carpet and a card-access issue which made it difficult for individual mobility. The service was exceptional, but there was a minor oversight in delivering something to the room. The location was convenient, especially for work, but lacked proximity to major attractions. The dining experience fell short of expectations in terms of quality and pricing.
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